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https://dbscheckonline.org.uk/verified?id=1112526&token=ca605eef1634c981f490966d1889424f753bfef7

Our mission statement

Our mission is to advocate for the well-being, safety and rights of our clients receiving care, by assisting them in attaining the highest possible, independent, quality of life. 

 We are here for you

Families Care core values centre around the provision of quality, person-centred care, meeting the physical, psychological and social needs of clients living in their own homes. We specifically aim to promote clients choices and participation  in decisions made, ensuring the holistic welfare of clients.  

THE TEAM

Our staff team must have an enhanced criminal record check, the Adult First Check and three satisfactory references before they begin working.
Our team must commit to and receive regular training, including how to recognise signs of harm such as, emotional, physical, neglect and financial abuse.
Our team currently take Covid tests every week.

We encourage clients to choose a key
worker who will help to maintain delivery and stock of important items, such as, medication, dietary requirements, sanitary products and anything else that would ensure the highest quality of life for you! 

Our promise

Our highly qualified care staff will complete any job to your complete satisfaction.
WE WILL LISTEN TO YOU AND WHAT YOU WANT........
Between us our management team have over 30 years of care and support experience. But you have a life time experience of yourself we want to know what you want!
Our staff are encouraged to specialise in areas of training they are interested in, this means we can offer fully trained staff in dedicated areas to meet your care needs

Our services

Have a look at some of the services we offer.   FOR MORE INFORMATION ABOUT OUR SERVICES PLEASE TELEPHONE       01538 269927

Personal Care

 

Personal care is available for any daily tasks you may need support with, such as, showering, applying creams, dressing and toileting, all with dignity in the privacy of your own home

 Companionship


 For anyone who is liable to become lonely, or is lonely, we will visit you at home spend time with you, play games, chat or go out and about. We can offer a well deserved rest to those who are your full time carers.

Medication Assistance

Our staff team are trained and qualified to support you or your loved one with their medication.

We can apply creams and lotions for you.

End of Life Therapist

A team member who will offer emotional support to someone who is dying and their family, supporting them to see their way through this most difficult time, who is respectful and tolerant of all feelings  that may arise